You must wear a mask inside the building

In line with the latest government guidelines, visitors are required to wear a face covering inside the RA (unless exempt).

Pre-booking is essential for all visitors, including Friends of the RA (free)

This includes booking tickets to visit the RA for free.

The health and safety of our visitors and staff is paramount

We are following government advice on health and safety and will continue to carefully manage the number of visitors in our galleries, provide sanitising points throughout the building, and maintain an enhanced cleaning regime. All our galleries have fresh air ventilation.

You must pre-book your ticket – even if you’re a Friend

Only a limited number of people are allowed into our galleries, so – to avoid disappointment – it’s essential that all visitors book a ticket (free for Friends) online or via our box office before visiting.

You will need to show your ticket

Please print your ticket or show us your e-ticket on your phone or device. If you have misplaced your ticket, please bring a copy of your booking confirmation email or your booking reference number.

Tickets have a specific start time

Arrive in good time for your visit.

Visiting time may be limited

To manage social distancing, we may ask you to move on if the galleries become busy.

Tickets can be transferred or refunded

If you’re unable to attend, tickets can be moved to another day or refunded up to the day of attendance. Please call the RA box office on 0207 300 8090 or email tickets@royalacademy.org.uk.

We will ask for your details when you arrive

Due to updated test and trace guidance, we will ask for the name and contact details of everyone visiting aged 16 and over.

The Courtyard Café, Poster Bar by José, and José Pizarro are open

Enjoy barista-style coffee, cold drinks and light snacks from the Poster Bar by José and Courtyard Café. Or, experience the taste of summer in Burlington Gardens at José Pizarro’s newest restaurant, located in the Senate Room.

Lockers and a cloakroom available

There are multiple self-service locker facilities and a cloakroom on site. Space is limited so we ask that visitors try to limit the number of bags they bring.

Visitors cannot bring large bags or backpacks

Backpacks and large bags cannot be stored and are not allowed in the galleries.

You can lock up your bike in the courtyard

Additional bike racks will be available, but please note that we can’t accept responsibility if your bike is damaged or stolen.

Both entrances at Burlington House and Burlington Gardens are open

Friends must pre-book their ticket online

Please note: advance booking is required for all visitors, including Friends, so we can deliver a safe and comfortable experience in the galleries. Find out what’s on.

Friends must bring their membership cards

For safety reasons, we ask all friends to bring their membership cards when they visit.

Friends have priority access

Friends can access every exhibition for free and will always be prioritised – but we ask that you book your tickets beforehand.

Friends of the RA can bring a family member

Please note: you must book their tickets beforehand.

Friends have a dedicated members’ area

We’ve reopened the Friends Lounge in the Keeper’s House where Friends can enjoy barista-style coffee, cold drinks and a light snack.

Friends and supporters receive priority access to all exhibitions

Due to social distancing, capacity in our galleries is greatly reduced and sadly we can’t guarantee access if time slots are fully booked.

Got a question about your membership?

For questions relating to coronavirus and membership please refer to our frequently asked questions.