The Royal Academy welcomes disabled visitors, their families, friends and carers.
All of our galleries have step-free access and we have a range of facilities for disabled visitors. We’ll do everything we can to make sure your experience of the RA is enjoyable, comfortable and memorable.
The health and safety of our visitors and staff is paramount. Visit our Covid-19 information page to find the most up-to-date information about safely visiting the RA. We will be following government advice on health and safety as a minimum, with additional measures and standards also in place.
Large-print exhibition guides are available for all our exhibitions. Due to coronavirus, we are currently offering our large print guides as digital downloads on the temporary exhibition pages on our website.
Where audio guides are available, there will always be audio-described content.
We welcome hearing dogs. For more information, please read our Assistance animals section.
For exhibitions that are accompanied by an audio guide, transcripts are available upon request from the audio desk at the entrance of the exhibition. Audio guides are currently accessed on visitors’ mobile phone via a QR code.
Neurodiverse visitors and those on the autistic spectrum
We provide sensory maps of our building and select temporary exhibitions to help plan for your visit.
We offer relaxed openings for select exhibitions for visitors with autistic spectrum conditions, sensory processing difficulties, or neurodiversity. These openings allow those who benefit from a quieter environment to see the exhibition outside the hustle and bustle of regular opening hours.
Working guide and assistance animals are welcome at the RA. In order to protect the objects in our care and for everyone’s comfort and safety, your assistance animal should be appropriately trained, supervised and kept under your control throughout your visit, ideally remaining on a leash. No animals except assistance animals are permitted in our building.
Where possible, dog owners should bring their Assistance Dogs UK (ADUK), Assistance Dogs International (ADI) or the International Guide Dog Federation (IGDF) identification book and animals should wear the appropriate tabards or harness, but this is not a requirement for entry. If you plan to visit with an animal other than an assistance dog, please get in touch so we can discuss and support your request: firstname.lastname@example.org or +442073008090